1. Business Execution
Responsibility for execution of operational strategy for Occupier Solutions in the Mumbai Region in collaboration with the Vice President – Occupier Solutions.
Responsible for execution of transactions. Understand client (Developer and Corporates) requirements, suggest properties suiting requirements, taking client for inspection of short-listed properties, execution & closure of deals, and manage end-to-end documentation pertaining to the transaction. Develop relationships with developers, corporates and associated to have a pulse of macro & micro markets.
Undertake Business Development, referrals, email campaigns and online sourcing for prospective clients.
Responsible to achieve group targets through new business generation and servicing existing relationships.
2. Team Development
Leading a team of 3 – 4 members including Senior Managers, Managers & Assistant Mangers.
2. Operations & Processes
Ensure implementation of SOP and compliance with processes in consultation with the Vice President, Occupier Solutions.
Responsible for customer satisfaction by achieving delivery and service quality norms focused on achieving business excellence.
Responsible for client relationship management across developers, Land Lords and Corporates.
3. Human Resources
To support the Performance Management process by ensuring Goal setting exercise are completed within timelines and to undertake an annual and mid-term performance management review with Vice President, Occupier Solutions.
Marketing the brand and involve senior stakeholders in the process as per brand guidelines.
Liaise with Corporate Marketing for any support on for any Client presentations, collaterals, Campaigns etc.
Social Media – Liaise with Corporate Marketing for update on KF Pages.
5. Management Information/Reporting
Weekly, Monthly, Annual and any need based MIS that may be required for any Review.
Opening for AVP- Office Leasing with one of the leading real estate consulting firm